How can I create a Group, rename it or delete it?
To create a group, follow the steps below: Go to Audience > Groups and click on Add Group on the top right corner of your screen. Next fill in your group details and...
Audience
Here you can have a look at the Favourites you have set and some information about them such as their first and last visit on your website. You also have the ability to categorize your visitors into groups, import all your contacts and create unique lists with them. Lastly, you can search for people that have visited your website by choosing specific criteria.
Groups
How do I set criteria in a Group?
On the group that you want to edit the criteria for: Click on the "Settings" button. A modal window will popup with all the available criteria to edit.
Do Groups update in real time?
Yes. Thus, right after you create each of your groups, you will be able to see the number of people that belong to that specific group, by clicking on the 'Person' icon.
Can I change the criteria of a Group at any time?
Sure! You can change the criteria of a Group by clicking on the "Settings" icon on the right. Change the criteria that you need, click on Save on the bottom and you are...
Will Hey Oliver take into consideration all the users I’ve had up to now if I decide to create a new group today?
Groups take into consideration historical data as well. So, for example, if you have your account for 1 year and decide to create a new group today, Hey Oliver will take into consideration all...
When I am about to create a new Group, what are the options in the Page Targeting section?
There are some options which you can use to insert certain URLs, and are the following: ‘Equals’: Next to this you need to put the exact URL of the page you...
Find People
How can I find specific visitors?
Go to Audience > Find People. Select the criteria that this person needs to hold (For example, if he is from Cyprus go to Country and choose Cyprus) Click on Find...