What do Positive, Ignored and Negative mean?
For inbound marketing(shout-out) campaigns: Positive are those people who have either clicked on the link and were transferred to the landing page or have filled in a form...
Marketing
Here you can find a detailed view of your marketing campaigns. You can have a look at the people who responded positively to your campaigns, those who did not take any action and so on. By clicking on the View button for each campaign you can see the results in more detail.
Marketing Overview
How do I edit a campaign after I've published it?
Just go to Marketing > Overview and click on the 'More' button next to your selected campaign. Next, click on edit and modify any field you need. Don't forget to click on...
Can I export leads from a specific campaign?
Yes, of course! Just go to Marketing > Overview and click on the 'More' button for the specific campaign. Then click on 'Leads' and choose one of the available options to...
Can I stop or pause a marketing campaign?
When a campaign is currently running, you can click on the ‘Stop’ button to stop it (but you will be able to replay it again in the future). When a campaign is stopped, you have the...
Campaign Creator
How can I create a shout-out campaign?
To create a shout-out campaign follow the steps below: Go to Marketing > Campaign Creator. Choose your objective, outcome and tool for your...
Can I add rich media content such as images or videos in shout-outs?
Sure! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. To add an image, just click on Insert >...
Can I request the contact details of my visitors through the campaign creator?
Yes, of course! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. You will find a field named 'You can...
Can I send an automated email response to those who submit contact details through a campaign?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. After choosing to ask your visitors for...
Can I receive an email notification whenever a visitor submits their info?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. You will see a field named 'Choose when and who...
Can I choose to show the campaign only on specific pages?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to Build your campaign > Appearance settings. You will see a field called 'Show...
How do I set a Lead Scoring for a specific campaign?
You will assign the Lead Scoring when you are creating your campaign. Therefore, you go to Marketing > Campaign Creator and start creating your campaign. Choose how many...
Can the inbound campaign appear or close automatically after a few seconds?
Of course! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. To show the inbound campaign after x...
Can I create a centered position shout-out?
Of course! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. From the 'Position' setting, choose the...
How can I assign a Conversion to a specific campaign? What are the advantages of this?
To assign a Conversion to a campaign follow the steps below: You first need to go to Marketing>Conversions. Click on ‘New Conversion’ on the top right...
Can I create on-exit inbound marketing campaigns?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. You will see a field called Triggered from which you can...
How can I see more details about my campaign results?
You just need to go to Marketing > Overview. Next, click on the 'More' button and you will be able to see an overview of your campaign's results such as the Status(Paused, Deleted etc),...
Can I create a marketing campaign for a specific visitor?
Yes, of course! You can find the visitor you want to target through Live View (when clicking on his Profile icon) or through Find People. After finding the profile of...
Can I choose to show a campaign only on the homepage?
Yes, of course! When you are creating your campaign, and after you have selected your objective and outcome go to Build your campaign > Appearance settings. You will see a field...
Conversions
How do I set-up conversions?
You first need to have your Form Tracking and Action Tracking set-up. After that the process is simple. You just need to go to Marketing>Conversions and click on 'New...
What is the purpose of conversions?
A conversion occurs when a visitor completes a desired goal, such as filling out a form or making a purchase through your website. In other words, a conversion is the act...
Is there a way to see the people that converted through my campaign?
Yes, of course. On your conversions screen (Marketing>Conversions) you can click on the 'More' button. You will then be able to see all the visitors that converted, their name, how...