How can I create a shout-out campaign?
To create a shout-out campaign follow the steps below:
- Go to Marketing > Campaign Creator.
- Choose your objective, outcome and tool for your campaign.
- Choose the audience for your campaign.
- Build your campaign, by filling in all the appropriate fields.
- Click on Run campaign (Alternatively Preview it first or Save it for later).
What is Ribbon?
The Ribbon represents an "etiquette" that characterizes your campaign (which is however optional). Examples of what Ribbon can be are: Offer, Announcement etc.
What is the Shout-out title?
This is the title of your campaign, that will be displayed on the top of the interactive pop-up window that you will create.
What is the use of 'Show campaign only on URLs that contain'?
This section gives you the option to show the campaign on specific pages of your website. You just need to type the part of the URL after your domain name.
What are the types of campaigns that can be created?
There are several types of campaigns on Hey Oliver, which are the following:
- Plain: It will only contain text and/or images/videos.
- Button-only: It will have a button to direct users to a page on your website.
- Ask for email: It will have a field for users to insert their email address (as well as a button to click for submission of their information).
- Ask for phone: It will a field for the users to insert their phone number(as well as a button to click for submission of their information).
- Ask for email/phone: It will have two fields for the users to insert their email address and phone number(as well as a button to click for submission of their information).
What options are there as to the position of campaigns?
There are 2 options: It will either be shown on the bottom right or in the middle of your screen.
What triggering options are there for campaigns?
The campaigns can be triggered: Instantly, On Exit or after a number of seconds (which you are able to choose from the drop-down menu).
Can I add rich media content such as images or videos in shout-outs?
Sure! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. To add an image, just click on Insert >...
Can I request the contact details of my visitors through the campaign creator?
Yes, of course! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. You will find a field named 'You can...
Can I send an automated email response to those who submit contact details through a campaign?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. After choosing to ask your visitors for...
Can I receive an email notification whenever a visitor submits their info?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. You will see a field named 'Choose when and who...
Can I choose to show the campaign only on specific pages?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to Build your campaign > Appearance settings. You will see a field called 'Show...
How do I set a Lead Scoring for a specific campaign?
You will assign the Lead Scoring when you are creating your campaign. Therefore, you go to Marketing > Campaign Creator and start creating your campaign. Choose how many...
Can the inbound campaign appear or close automatically after a few seconds?
Of course! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. To show the inbound campaign after x...
Can I create a centered position shout-out?
Of course! When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. From the 'Position' setting, choose the...
How can I assign a Conversion to a specific campaign? What are the advantages of this?
To assign a Conversion to a campaign follow the steps below: You first need to go to Marketing>Conversions. Click on ‘New Conversion’ on the top right...
Can I create on-exit inbound marketing campaigns?
Yes. When you are creating your campaign, and after you have selected your objective and outcome go to 3. Create a new campaign. You will see a field called Triggered from which you can...
How can I see more details about my campaign results?
You just need to go to Marketing > Overview. Next, click on the 'More' button and you will be able to see an overview of your campaign's results such as the Status(Paused, Deleted etc),...
Can I create a marketing campaign for a specific visitor?
Yes, of course! You can find the visitor you want to target through Live View (when clicking on his Profile icon) or through Find People. After finding the profile of...
Can I choose to show a campaign only on the homepage?
Yes, of course! When you are creating your campaign, and after you have selected your objective and outcome go to Build your campaign > Appearance settings. You will see a field...