How do I update the information of a visitor?
To update the information of a visitor, you need to first find this visitor's user profile.
To do this you can go to Live View and click on the 'View Profile' icon.
Then, you can simply change any field that you want under the User Information tab.
IMPORTANT: Don’t forget to click on Update details to apply the changes.
How can I chat with a specific user?
You can chat with a user by clicking on the 'Chat' icon for this person. (Tip: This icon can be found in many screens such as in Live View). This is a way to contact the...
Can I create a marketing campaign for a specific visitor?
Yes, of course you can! You can find the visitor you want to target through Live View (when clicking on the 'View Profile' icon) or through Find People. After finding...
Can I delete the data of a visitor?
Yes, Hey Oliver gives you the option to delete the data of a certain visitor. To do this, find the profile of this visitor - for example when you are in Live View and then click on...
Can I withdraw the consent for using the data of a visitor?
Yes, Hey Oliver gives you the option to withdraw the consent for using the data of a visitor. To do this, find the profile of this visitor - for example when you are in Live View...
Can I download the data of a certain visitor?
Yes, Hey Oliver gives you the option to download the data of a visitor that is of interest to you. To do this, find the profile of this visitor - for example when you are in Live...