Is there a way to include a link to our official FAQ page within Bubbly?
Yes, you can include the link of your official FAQ page within Bubbly.
The first option is to include that link within an FAQ question in this section of Bubbly.
Alternatively, you can add it as an 'external link' on the bottom of the widget. For more info on how to create an external link, check out this link.
What are external links and how can I create them?
External links are links in your website that are available to every visitor, no matter the criteria. To create an external link, first go to Settings > Bubbly Settings. On...
How can I customize the appearance of Bubbly?
You first need to go to Settings > Bubbly Settings. To change the colours of Bubbly: You will see a section called “Bubbly...
Can I change the bubbly icon?
Of course! Just go to Settings > Bubbly. You will see a field called 'Bubbly icon' from which you can choose your favourite from the drop-down menu. Don't...
How do I hide bubbly?
Just go to Settings > Bubbly. You can change the 'Visibility' setting from which you can choose to either Show or Hide Bubbly. Don't forget to click on 'Update...
How can I add my social media channels to Bubbly?
Simply go to Settings > Bubbly. Go to the 'Social Profiles & Contact Information' section and add the links you want to the appropriate fields.
How can I disable specific bubbly widgets such as chat and FAQ?
You just need to go to Settings > Bubbly. You will see a section called 'Inner Bubbly Functions' and in order to remove chat, you just need to move the toggle from right to...
Can I translate the texts within Bubbly?
The texts within Bubbly are fully-customizable meaning that you can change them to any language you prefer. You just need to go to Settings > Bubbly and make any changes that you...
Can I trigger bubbly to be displayed with a click on a text link?
Yes you can, but you are required to include a special class tag into your website. Below is an example of a text link, that will allow your visitors to trigger Bubbly on...
Are the Contact Form's fields customizable?
Yes! You can edit the texts for the Contact Form's fields, by following the steps below: On Hey Oliver's panel, from the menu on the left, go to Settings >...