User Profile

Every visitor has a unique 'User Profile' on our platform. The 'User Profile' is where you can have a look at more information about each visitor, such as the country he is from, the browser he uses and so on.

Written by Christina, Thomas, Elena

Profile Overview

How can I chat with a specific user?

You can chat with a user by clicking on the 'Chat' icon for this person. (Tip: This icon can be found in many screens such as in Live View). This is a way to contact the...

Can I delete the data of a visitor?

Yes, Hey Oliver gives you the option to delete the data of a certain visitor. To do this, find the profile of this visitor - for example when you are in Live View and then click on...

Can I download the data of a certain visitor?

Yes, Hey Oliver gives you the option to download the data of a visitor that is of interest to you. To do this, find the profile of this visitor - for example when you are in Live...