Bubbly isn't showing up on my site even though I've installed the code. What am I missing?
The first thing you need to check is whether you have entered your domain correctly through Settings>Account>Domains.
Note: It is always suggested that you remove the www from your website's URL before you type it in.
After that, make sure that you've copied and pasted the exact code that you found in Settings>Account.
Make sure you've entered the code in the correct place as well.
One last step you can apply to make sure that the code is running is to go to 'Inspect Element' on your website and check whether you see the "Hey Oliver is running".
How do I install Hey Oliver on my website?
The procedure is really simple! Just follow the steps below to get started: Login to your account and go to Settings >...
What are the requirements for Hey Oliver to run?
There are absolutely no requirements! Hey Oliver can run on any website, platform or CMS such as Wordpress. It is loaded asynchronously and does not interfere with the...
What should I do when it's first installed?
You first need to fill in your company information. You can do this from Settings > Account. IMPORTANT: After typing...
How can I change the appearance of Bubbly?
To change the appearance of Bubbly, go to Settings > Bubbly. You have the option to change any of the texts such as the Welcome Title, the Welcome Text and so...
What information can I find in Dashboard?
The Dashboard is your homepage, where you can find a summarized view of your campaigns. You can see important information such as how many users are browsing your website at the...
How can I verify if Hey Oliver is running?
The first thing you need to check is if Bubbly appears on your website. Secondly, on your dashboard, you will see a green notification to make sure that Hey Oliver is running.
How do I redeem my AppSumo codes?
Simply go to Settings > Account > Appsumo. You just need to insert your code and click on 'Redeem your...
How do I create new accounts?
Simply go to Settings > Account > Domains. You just need to add the URL of your site in the 'New website URL' field, and then click on 'Create new account'. Repeat...
What is Bubbly?
Bubbly is the front-end window (widget) of Hey Oliver, which includes various features. Those are the live-chat, the campaigns currently running (which are also saved in this...
How can I install Hey Oliver if I have a Wordpress site?
If you have a Wordpress site, you can easily install Hey Oliver using this plugin. After downloading the plugin, you will...
What is Bubbly?
Bubbly is the front-end window (widget) of Hey Oliver, which includes various features. Those are the live-chat, the campaigns currently running (which are also saved in this...
What is Hey Oliver?
Hey Oliver is a marketing automation tool that helps you convert visitors into customers through your website. On your website, you will be able to see a widget that includes our...
Can I use Hey Oliver on my subdomain?
You most probably can. Despite the complexity of website protocols, we have managed to come to a solution that allows you to use Hey Oliver into your subdomains as well. According to...